We are a reliable partner
About us
Today, we work with virtually all of the world’s leading IT brands. Our services are also used by the largest IT equipment retailers from the Czech Republic and Slovakia. We are able to meet their high demands on the services we deliver and, as an authorised branded service for top manufacturers, we guarantee them the highest quality.
However, we do not only provide professional services to “large” customers. We are here for everyone, and we take the same responsible approach to orders from individuals. Your satisfaction with our services is very important to us.
All our partnerships are built on long-term relationships, a personal approach, and mutual trust.
Today, we work with virtually all of the world’s leading IT brands. Our services are also used by the largest IT equipment retailers from the Czech Republic and Slovakia. We are able to meet their high demands on the services we deliver and, as an authorised branded service for top manufacturers, we guarantee them the highest quality.
However, we do not only provide professional services to “large” customers. We are here for everyone, and we take the same responsible approach to orders from individuals. Your satisfaction with our services is very important to us.
All our partnerships are built on long-term relationships, a personal approach, and mutual trust.
SWISS services
Spare parts
Spare parts
We offer original spare parts from the manufacturers for whom we provide authorized servicing. The parts we offer and work with in our service operations are exclusively original spare parts for which the manufacturer guarantees the correct functionality and reliability.
Servicing
Servicing
We provide professional authorized IT equipment servicing for Apple, Fujitsu Technology Solution, HP Inc., Hewlett Packard Enterprise, Lexmark and Samsung. We are available at three authorized service centres - in Bratislava, Košice and Banská Bystrica. However, we are also able to carry out specific repairs at facilities throughout Slovakia.
Contractual servicing
Contractual servicing
We will be happy to create a specific servicing offer for you tailored to your exact requirements. We offer contractual servicing for all brands of equipment for which we have authorisation. We can guarantee more stringent SLAs than those guaranteed by the manufacturer itself, or provide additional services according to your specific requirements, such as a HelpDesk, your own technician just for your company, etc.
IT Outsourcing
IT Outsourcing
Running your own IT department can be very costly both financially and in terms of personnel, so IT outsourcing is a better option for some companies. We offer IT outsourcing with the complete management of your IT equipment. Our years of experience mean we can prove we will save you more than a third of your IT costs.
Key features
Authorised by the world’s biggest brands
This is an honour but also a commitment. All manufacturers conduct regular audits. This means you are always assured of a quality service subject to the manufacturer’s strict criteria.
All repairs carried out by Swiss
Nothing is sent anywhere else. Your order will be processed directly in our servicing centre. We can handle any type of repair and therefore save you lots of time.
We do what we’re really good at
We know what we’re best at and we stick to our craft. We have exclusively provided servicing since our foundation. We have trained specialists not only for individual brands, but also for specific types of products.
Genuine parts and spare parts only
Nothing compares to the original. Non-original parts not authorized by the manufacturer can seriously damage your equipment. With us, you can be sure nothing like this will ever happen to you.